The Centre, in collaboration with the Office of Tunisian Post, organised a training course on “Parcel, Logistics, Express and Postal Financial Services” at the venue of the Mauritanian Post Company (Mauripost) on 24-25 March 2015. Mr. Hafedh Ben Saida, Manager of the Department of Parcel Postage in Tunisian Post Company, conducted the two day training course covering below topics with several question and answer sessions:

• Overview of the postal business in the world and new trends
• Market development
• Prerequisites for the development of the parcel market
• E-commerce and its impact on postal activities
• Track & Trace (Barcode / RFID)
• e-Logistics
• International accounting
• Overview of the UPU regulations
• Protection of returnees ‘Quotes from’
• Quality Management ‘For better quality service’

Photos